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General Discussion of viewers, this section is not intended for technical support of viewer bugs, but more a general area for Viewer discussion and announcements for all users and third party viewer teams.



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 Post subject: Unable to login
PostPosted: Tue Dec 24, 2013 9:19 am 

Joined: Sun Jun 24, 2012 4:59 am
Posts: 1
Hi guys. For some reason I'm unable to login to OSGrid... I've tried both Singularity and Firestorm viewers (64bit versions).

I get the following error messages:
-Singularity: "Gateway Time-out"
-Firestorm: "Login failed. Despite our best efforts, something unexpected has gone wrong...."

I'm runnning on Windows 8.1 64bit (FW and AV both disabled).
On my router all ports are enabled.

Can anyone help?

EDIT:
I managed to login with FS


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 Post subject: Re: Unable to login
PostPosted: Wed Dec 25, 2013 4:33 am 
Site Admin
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Joined: Fri May 14, 2010 2:09 pm
Posts: 234
Location: Netherlands
Try normal stuff, login to a plaza, clear cache(s), restart, if not helping, remove viewer folders from %AppData% or update to later viewer.


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